At Azon Galaxy, we strive to make your shopping experience enjoyable and straightforward. Please familiarize yourself with our Orders & Shipping policy:
- Order Placement:
- Orders can be placed through our website at azongalaxy.com.
- By placing an order, you agree to the terms and conditions outlined in this policy.
- Order Confirmation:
- Upon successful order placement, you will receive an email confirmation containing details of your purchase, including items, quantities, and total cost.
- Processing Time:
- Orders are typically processed within 1-2 business days, excluding weekends and holidays.
- Processing times may vary during peak seasons or promotions.
- Shipping Methods:
- We offer various shipping methods, including standard and expedited options, to cater to your delivery preferences.
- Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
- Shipping Address:
- Ensure your shipping address is accurate and complete to avoid delivery issues.
- Azon Galaxy is not responsible for items delivered to incorrectly provided addresses.
- Tracking Information:
- Once your order is shipped, you will receive an email with tracking information to monitor the status and estimated delivery time.
- Delivery Times:
- Estimated delivery times are provided at checkout and may vary based on your location and the selected shipping method.
- Delays may occur due to unforeseen circumstances or external factors beyond our control.
- International Shipping:
- We offer worldwide shipping to bring our products to customers globally.
- International orders may be subject to customs duties and taxes, the responsibility of the recipient.
- Shipping Fees:
- Shipping fees are determined at checkout based on your location and the chosen shipping method.
- Order Changes:
- Once an order is placed, changes cannot be guaranteed. Please review your order carefully before confirming.
- Order Cancellation:
- Cancellation requests must be submitted within 24 hours of order placement.
- After processing, cancellations are not guaranteed.
- Contact Us:
- For inquiries or assistance regarding your order or shipping, please contact our customer service team at info@azongalaxy.com or call us at +1 307-463-4334.
Thank you for choosing Azon Galaxy. We value your trust and are committed to delivering a seamless and reliable shopping experience.